AFTER SALES SUPPORT & MAINTENANCE

 We are very proud of our customer services and attention to detail, we ensure all our customers receive the highest standard of service possible, therefore regular maintenance checks are essential.

Our highly trained service engineers will perform a detailed systematic inspection of your security system in order to identify any potential issues and also rectify any existing ones.

For new and existing customers we offer an unrivalled security system maintenance service with a next working day call out as standard.

BRONZE PACKAGE

• The Bronze maintenance package includes a pre-arranged one off service call once a year where our engineer will conduct a visual inspection of all major components, carry out a function test of all electronic control equipment and issue a service certificate.

SILVER PACKAGE

• The Silver maintenance package includes a pre-arranged yearly inspection as per bronze package above but also includes a fast response within 24 hours to attend and rectify any fault or defect occuring within your security system.

GOLD PACKAGE

• The Gold maintenance package is our premier support package and consists of a pre-arranged service call once a year to service and test your equipment. Inclusive is our 24 hour rapid support programme that includes all labour charges involved in the deployment of an emergency response engineer to assess and resolve any issues within your security system. 
• This is an all inclusive package where the only extra charges you may incur is the cost of any replacement parts or materials that may be required to complete your system repair.